Proven Proficiency
A Premier Claims Administration Firm Built on Real Experience
History & Vision
Legion has been built to take the industry by storm and has its sights set on becoming the national leader in P&C adjusting and catastrophe claims administration for the insurance, environmental, and governmental/flood recovery sectors. Standing on more than 50 years combined experience, Legion was conceived by Steve Brown and a team of industry professionals who saw the need for a new CAT adjusting company after witnessing the struggle within the industry in 2017 to find reliable claims resources following back-to-back major hurricanes Harvey and Irma in the southern United States. Agile and experienced, Legion pairs responsiveness, expertise, and the latest claims technology to provide clients with a partner that stands at the ready, prepared for the time when disaster or crisis inevitably will strike.
Our legacy daily claims adjusting company in Louisiana, Brown Claims Management Group, LLC and the reputation it enjoys dating back to its founder and Steve’s father, Pat S. Brown in 1967 form the cornerstone of what we are building at Legion…a firm based on experience, hard work, integrity, and results. For more background on Brown Claims Management Group, LLC please browse www.brownclaims.com .
Timeline
Legion’s management team has consulted on, managed, supplied personnel to, or to some extent
been involved with nearly every major national catastrophe since the early 1990s, including:
- 1992 Hurricane Andrew
- 1998 Kaiser Aluminum Gramercy Plant Explosion
- 2005 Hurricanes Katrina and Rita
- 2005 Hurricane Wilma
- 2006 Louisiana Road Home Recovery Program
- 2009 Hurricanes Ike and Gustav
- 2010 BP Deepwater Horizon Oil Spill
- 2012 Super Storm Sandy
- 2013 West, Texas Fertilizer Plant Explosion
- 2016 Hurricane Matthew
- 2016 Louisiana Floods
- 2017 Hurricanes Harvey & Irma
- 2017 California Wildfires
- 2018 Hurricane Michael
- 2020 COVID-19 Business Interruption
- 2020 LWC Unemployment Adjudication Unit (CARES Act)
- 2020 Iowa/Midwest Derecho Event
- 2020 Hurricanes Laura, Delta, & Zeta
- 2020 Hurricane Sally Floods
- 2021 Winter Storm Uri
- 2021 Hurricane Ida
- 2021 FEMA SDE Assessment Deployment – Lafourche Parish, LA
- 2021 Insolvency/Receivership Claims Coordination – LA Insurance Guaranty Assoc
Steve Brown
CHIEF EXECUTIVE OFFICER
Steve Brown is a second-generation owner of an independent adjusting firm that celebrated 50 years in business in 2017. A licensed attorney, he left the family business briefly to practice insurance defense law, but later returned to his independent adjusting firm in 1992 to assume leadership as its Owner/President. The company prospered and gained a reputation for integrity and high-quality service in the area of daily property and casualty claims. While the emphasis of his companies has been on multi-lines daily claims, Steve also operated a successful catastrophe division on a local and regional level. His proficiency and that of his management team in both daily multi-lines and catastrophe claims brings synergy, an extra layer of expertise, and a scalable attention to detail to Legion and its focus on national catastrophe claims management.
Kyle Arceneaux
CHIEF FINANCIAL OFFICER
Kyle is responsible for Legion’s financial operations and has 20+ years of public accounting, financial management, and corporate strategy experience. Before joining Legion in August 2019, Kyle served as a managing member and CFO for one of the nation’s largest independent providers of insurance claims adjusting, environmental claims management, and post-disaster assistance to state and local governmental agencies
Rodney A. Magee
DIRECTOR OF CLAIMS
Rodney has over 25 years of experience managing all aspects of multi-lines independent adjusting claims operations. Rodney holds the AIC designation and prior to joining Legion served in a similar position at Crawford & Co. He also is part of the executive team at Brown Claims Management Group, LLC.
Bettina Crosby
DIRECTOR OF FLOOD OPERATIONS
Bettina has over 20 years of claims and claim management experience with a specialized focus as one of the nation’s leaders in flood operations. She holds the Associate in National Flood Insurance designation and has been a part of nearly every major flood event over the last 20 years. Before joining Legion, Bettina represented FEMA as a member of the NFIP General Adjuster Team. Bettina brings years of devotion and professionalism to claims handling and has unparalleled expertise in flood.
Heather Klapperich
MANAGER-HR COMPLIANCE, AUTO OPERATIONS
Heather holds a master’s degree in Business Administration. She began her claims career with a national claim adjusting firm in 2013 and managed adjusters throughout the U.S. in auto, property, and workers’ compensation. Since joining Legion, she has devoted herself to Human Resources and Resource Management, including call center operations, governmental projects and auto.
Mary Katherine Leach
BUSINESS DEVELOPMENT
Mary Katherine has been in Marketing and Business Development in the insurance claims industry for over 10 years and at Legion is responsible for overseeing client development and maintaining the industry relationships vital to the success of our company.
Justin Taylor
EXECUTIVE CLAIMS MANAGER
Justin has been in a supervisory role with the Brown family of claims adjusting companies for over 12 years and has extensive daily claims and catastrophe claims experience in both residential and commercial multi-lines claims. Justin is active in the management of both Brown Claims Management Group and Legion Claims and has a dedicated team of adjusters under his direction, and together, they serve the claims needs of some of our most loyal and longstanding daily and catastrophe claims clients.
Julia Childress
EXECUTIVE CLAIMS MANAGER
Julia comes to Legion Claims with over 15 years of experience in the claims industry; many of those years spent in management and leadership. Well respected by clients and adjusters alike, Julia brings with her a strong focus on team management, quality control processes, and claims technology.
Barry Smith
MANAGER OF TRAINING & INNOVATION
Barry has been working in the insurance industry for over 30 years. He started by purchasing a ServiceMaster water & fire restoration franchise right after college where he earned a Bachelor of Science degree in Business Administration. Barry and his wife, Sarah, sold the franchise after a serious illness to one of their children.
He then became an independent insurance adjuster and worked daily and catastrophe claims for 12 years before becoming an Xactimate Certified Trainer in 2011 till present.
Barry has presented Xactimate and many other types of insurance related training to adjusters, IA firms, restoration contractors, and carriers through live classroom training, virtual instructor led training, and his online training center.
Currently, he is the Manager of Training & Innovation for Legion Claims.
Brittany Guy
RESOURCES, AUTO COORDINATOR
Brittany has over 10 years of claims industry experience, serving as Auto Claims Manager for Catastrophe and Daily operations on behalf of multiple firms. She has traveled as training and compliance to serve and certify Auto and Property adjusters throughout the country. With degrees in both Business Administration and Spanish, her role now includes developing the Legion resource management system and fulfilling deployment staffing.
Parfait Nayigihugu
EXECUTIVE CLAIMS MANAGER
Parfait has over 15 years of experience in the insurance industry including various leadership roles across catastrophe, daily, and contact center operations.
Before joining Legion, Parfait oversaw a territory that boasted the highest property claim volume in the country for a top U.S insurance carrier. He has expertise with an extensive amount of causes of loss including wind/hail, water, and fire related damage.
Parfait is one course away from obtaining his CPCU designation and holds an MBA from University of Notre Dame Mendoza College of Business.
Our Approach
Relationships
Building real relationships allows us to better understand and serve our clients.
Trust
Companies need to know that in working with Legion, their catastrophe claims response partner will be there for them in force.
History
Our past experience paves the way for our future, one claims professional at a time, one catastrophe response at a time.
Drive
We provide clients a well-trained, experienced and efficient claims workforce that gets the job done right.
Restore Confidence – Rely on Experience
For more information on how your company can partner with the rising leader in insurance and governmental claims administration services , contact us today.