Parfait Nayigihugu is an accomplished claims executive and insurance product expert with extensive experience in catastrophe response, claims operations, and process optimization. At Legion Claims, he leads field and desk teams across multiple states, managing complex claim events and driving state and local insurance initiatives. He has successfully integrated claims technology solutions to improve workflows, enhance efficiency, and support scalable operations.
With a background in claims operations and consulting, Parfait has led large-scale process improvements and organizational transformation efforts for Fortune 50 companies. His expertise spans claims and catastrophe management, insurance product development, regulatory compliance, and digital claims transformation. By leveraging data-driven strategies and technology, he has helped organizations streamline operations while improving customer experience and regulatory adherence.
Parfait holds a Master’s degree from Notre Dame’s Mendoza College of Business and is passionate about developing innovative, customer-centric solutions that drive efficiency and growth in the insurance industry.
Our mission at Legion Claims is to deliver unmatched property & casualty claims support to the insurance, governmental, and industrial sectors. We strive to provide a superior claims service that sets us apart, leveraging our resources, experience, and the latest technology. Legion aims to be the preferred provider for our clients and the top choice for career claims professionals.
Corporate responsibility is a cornerstone of our business. We are committed to upholding the highest ethical standards, conducting ourselves with honesty, integrity, and respect. We understand the importance of representing our clients responsibly and professionally, treating all stakeholders with respect throughout the claims process.
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